Privacy Policy

Effective Date: May 15, 2025

This Privacy Policy explains how TV Remote Control-AI Smart ("we", "our", or "us") collects, uses, and discloses your informatroion when you use our mobile application ("App"). We are committed to protecting your privacy and ensuring compliance with global privacy regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

If you have any questions, please contact us at [email protected].

1. Information We Collect

We collect the following types of data depending on how you interact with the App:

1.1 Personal Information

We do not directly collect personal information such as your name, email address, or phone number unless you voluntarily contact us via email.

1.2 Device Information

We automatically collect the following non-personal information:

• Device model, operating system version, and language settings
• IP address and anonymized user identifiers (e.g., IDFA or GAID, if applicable)
• App version and installation source
• Device manufacturer and hardware features

1.3 App Usage Information

• Features you use (e.g., remote control, casting, mirroring)
• Session durations and crash logs
• In-app settings and customization preferences

1.4 Network and TV Device Information

To provide connectivity features (remote control, screen mirroring), we access:

• Local network devices (e.g., smart TVs, Chromecast)
• Device names and IPs on the same Wi-Fi network (we do not store this information)

1.5 Subscription and Payment Information

All subscription payments are processed through Apple’s App Store. We do not collect or store any payment information. For billing questions, please contact Apple Support.

2. How We Use Information

We use the collected data to:

• Provide, operate, and maintain the App
• Improve user experience and troubleshoot issues
• Perform data analytics to understand app performance
• Display contextual in-app messages or subscription prompts

3. Third-Party Services

We use third-party services for analytics and user experience enhancements:

• Google Firebase (crash reporting and usage statistics)
• RevenueCat (managing in-app purchases and subscriptions)
• Adjust or Appsflyer (optional attribution services, anonymized) These services may process anonymized identifiers for analytics purposes. You can opt out of tracking through your device settings.

4. Data Retention

We retain anonymized usage data for up to 12 months to support product improvement. If you contact us directly, any email correspondence will be retained for up to 6 months for support and audit purposes.

5. Data Sharing

We do not sell or rent your data. We only share data with:

• Trusted third-party processors under data protection agreements
• Authorities if required by law (e.g., court order)

6. Your Rights

Depending on your location, you may have the right to:

• Request access to or deletion of your data
• Opt out of data processing for marketing or analytics
• File a complaint with a supervisory authority (for EU users)

Please contact us at [email protected] to exercise these rights.

7. Children’s Privacy

Our App is not intended for children under 13 (or the age defined in your jurisdiction). We do not knowingly collect personal information from children.

8. Security

We implement reasonable technical and organizational measures to safeguard your data, such as encrypted communications and secure access controls.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you via the App or App Store listing if any material changes are made.